FAQs

1. What is TechGripGear?
Tech Grip Gear is an online store specializing in high-quality tech accessories and peripherals, including trackball mice, keyboards, headsets, and more. We focus on providing innovative and durable gear for gamers, professionals, and tech enthusiasts.

2. Do you offer international shipping?
Yes! We ship worldwide. Shipping times and costs vary depending on your location. You can check the estimated delivery time at checkout.

3. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options to ensure a smooth shopping experience.

4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the courier’s tracking page.

5. What is your return policy?
We offer a 15-day return policy. If you are not satisfied with your purchase, you can return it for a refund or exchange. Please ensure the product is in its original packaging and unused.

6. Do your products come with a warranty?
Yes! Most of our products come with a manufacturer’s warranty. The warranty period varies by product, so please check the product description for details.

7. How can I contact customer support?
You can reach our customer support team via email or live chat on our website. We strive to respond to all inquiries within 24 hours.

8. Are your products original and certified?
Absolutely! We only sell authentic, high-quality products from trusted brands. Many of our products come with CE and other industry-standard certifications.

9. Can I cancel or modify my order after placing it?
If your order has not yet been shipped, you may request a cancellation or modification by contacting us immediately. Once shipped, changes cannot be made.

10. Do you offer bulk or wholesale discounts?
Yes! If you are interested in bulk purchases or wholesale pricing, please contact us directly for special offers.

Still have questions? Contact us anytime—we’re happy to help! 🚀